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The Jewelry Spot USA Help Center

Absolutely! Most of our diamonds at The Jewelry Spot are certified by IGI or GIA for both lab diamonds and natural diamonds.

As for our tennis products, whether natural or lab, diamond tennis bracelets/necklaces typically don't come certified because they are composed of a continuous row of smaller diamonds rather than one or a few large diamonds. 

Certification is typically reserved for individual larger diamonds.

Since tennis bracelets/necklaces feature numerous smaller diamonds, certifying each individual stone would be impractical and costly.

However, we can provide an appraisal stating the exact specifications of your piece allowing you to have your item insured for added peace of mind!

We stand by everything we sell and guarantee its authenticity. If your item isn't what we claim, you can send it back for a full refund!

To see our loose diamond inventory, check out our page here: Loose Diamond Inventory

If you have any further questions feel free to call, text or email us at:

Phone: (888)-795-3635 
Email info@jewelryspotusa.com

Do your products have certified diamonds?

We offer a variety of ways to pay over time! Below are some options we offer and the links to sign up to see how much you are approved for.

Shop Pay: Click Here to Sign Up

Affirm: Click Here to Sign Up

Acima: Text 76020 to this number: 22462

We also offer layaway with 25% down and a 25% monthly payment for up to 4 months. Interest Free!

Do you offer financing?

Absolutely! We periodically offer discounts, and staying informed is easy:

1. Join our Email List for access to exclusive offers and an immediate 10% discount. Click Here to Subscribe

2. Follow us on Instagram: Click Here to Follow

Do you offer discounts?

To initiate a return, please feel free to contact us using any of the following methods:

Call: (617) 532-0580
Email: info@jewelryspotusa.com

If you've already initiated a return and need guidance on how to ship the item back to us, please follow these steps:
View Return and Packaging Guide

How do I request a return?

Sizing guides are available for all our products! For additional assistance, please consult with one of our jewelry specialists.

Sizing Guides:

Bracelet Sizing Guide
Ring Sizing Guide
Necklace Sizing Guide
Understanding Diamond Sizes

What's the best way to choose the correct size?

We're putting our best efforts into getting your order ready and on its way to you! Thanks so much for your patience and understanding during this process – we're working hard to make sure everything is perfect for you.

Get more information

FAQ - Frequently Asked Questions

Diamond Facts

Sizing Guide - Review Before you Purchase

Custom Order Information

Jewelry Care, Insurance & Maintenance

Shipping and Return Policies

Other

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